Privacy Policy

1. Introduction

Zubler USA, LLC (“Zubler USA,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website [zublerusa.com], shop in our online store, or otherwise interact with us.


By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website.



2. Information We Collect

We collect information to process orders, improve services, and communicate effectively.


A. Information You Provide to Us


We may collect:

Name, company/lab name, and job title

Shipping and billing addresses

Email address and phone number

Payment details (processed securely via trusted third-party processors such as Stripe or Authorize.net)

Account login credentials (if you create an account)

Communications or feedback you send us


B. Information We Collect Automatically


When you browse our website, we may automatically collect:

IP address, browser type, and device information

Referring URLs, pages visited, and time spent on site

Cookies and similar tracking technologies (see Section 6)


C. Information from Third Parties


We may receive information from payment gateways, marketing tools, shipping carriers, and CRM systems that help us fulfill your orders or deliver support.


3. How We Use Your Information

We use the information we collect to:

Process, fulfill, and deliver your orders

Communicate with you about orders, support, or promotions

Improve website performance and user experience

Prevent fraud and ensure transaction security

Comply with applicable laws and regulations

We may also use anonymized or aggregated data for analytics and internal reporting.


4. How We Share Information

We do not sell or rent your personal data.


We only share your information when necessary with:

Service providers (payment processors, shipping companies, CRM platforms, website hosts, email providers)

Business partners involved in the fulfillment of your order

Legal or regulatory authorities when required by law

Each third-party partner is contractually required to keep your data secure and use it only for the purpose of providing services to Zubler USA.


5. Data Retention

We keep your information only as long as needed to fulfill orders, comply with legal and accounting requirements, or resolve disputes.

You may request deletion of your information at any time (see Section 8).


6. Cookies and Tracking Technologies

Our website uses cookies to:

Enable core website and checkout functionality

Analyze site traffic and usage patterns

Remember your preferences and improve your experience

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.


7. Data Security

We use secure SSL encryption, password protection, and industry-standard hosting security to safeguard your personal information.

While we take all reasonable precautions, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.


8. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Opt out of marketing communications

Restrict or object to specific types of data processing

Request a copy of your data in a portable format

To exercise these rights, contact us at privacy@zublerusa.com

You may also unsubscribe from marketing emails directly using the link in our messages.


9. Third-Party Links

Our website may contain links to third-party sites (for example, manufacturers, payment processors, or shipping providers). We are not responsible for their privacy practices. Please review their privacy policies before providing any information.


10. Children’s Privacy

Our services are intended for adults working in dental laboratories or clinical settings. We do not knowingly collect personal information from children under 13 years of age.


11. International Data Transfers

If you are accessing our site from outside the United States, please note that your information may be transferred to and processed in the U.S., where privacy laws may differ from those of your country.


12. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted here with an updated effective date. Continued use of the site after updates constitutes your acceptance of the new terms.


13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:


Zubler USA, LLC

Attn: Privacy Officer

130 Satellite Blvd NE, Suite E

Suwanee, GA 30024

📧 privacy@zublerusa.com

📞 770.921.2131

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