Privacy Policy
Privacy Policy
1. Introduction
1. Introduction
Zubler USA, LLC (“Zubler USA,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website [zublerusa.com], shop in our online store, or otherwise interact with us.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website.
2. Information We Collect
2. Information We Collect
We collect information to process orders, improve services, and communicate effectively.
A. Information You Provide to Us
We may collect:
Name, company/lab name, and job title
Shipping and billing addresses
Email address and phone number
Payment details (processed securely via trusted third-party processors such as Stripe or Authorize.net)
Account login credentials (if you create an account)
Communications or feedback you send us
B. Information We Collect Automatically
When you browse our website, we may automatically collect:
IP address, browser type, and device information
Referring URLs, pages visited, and time spent on site
Cookies and similar tracking technologies (see Section 6)
C. Information from Third Parties
We may receive information from payment gateways, marketing tools, shipping carriers, and CRM systems that help us fulfill your orders or deliver support.
3. How We Use Your Information
3. How We Use Your Information
We use the information we collect to:
Process, fulfill, and deliver your orders
Communicate with you about orders, support, or promotions
Improve website performance and user experience
Prevent fraud and ensure transaction security
Comply with applicable laws and regulations
We may also use anonymized or aggregated data for analytics and internal reporting.
4. How We Share Information
4. How We Share Information
We do not sell or rent your personal data.
We only share your information when necessary with:
Service providers (payment processors, shipping companies, CRM platforms, website hosts, email providers)
Business partners involved in the fulfillment of your order
Legal or regulatory authorities when required by law
Each third-party partner is contractually required to keep your data secure and use it only for the purpose of providing services to Zubler USA.
5. Data Retention
5. Data Retention
We keep your information only as long as needed to fulfill orders, comply with legal and accounting requirements, or resolve disputes.
You may request deletion of your information at any time (see Section 8).
6. Cookies and Tracking Technologies
6. Cookies and Tracking Technologies
Our website uses cookies to:
Enable core website and checkout functionality
Analyze site traffic and usage patterns
Remember your preferences and improve your experience
You can manage cookies through your browser settings. Disabling cookies may affect website functionality.
7. Data Security
7. Data Security
We use secure SSL encryption, password protection, and industry-standard hosting security to safeguard your personal information.
While we take all reasonable precautions, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
8. Your Rights and Choices
8. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Opt out of marketing communications
Restrict or object to specific types of data processing
Request a copy of your data in a portable format
To exercise these rights, contact us at privacy@zublerusa.com
You may also unsubscribe from marketing emails directly using the link in our messages.
9. Third-Party Links
9. Third-Party Links
Our website may contain links to third-party sites (for example, manufacturers, payment processors, or shipping providers). We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
10. Children’s Privacy
10. Children’s Privacy
Our services are intended for adults working in dental laboratories or clinical settings. We do not knowingly collect personal information from children under 13 years of age.
11. International Data Transfers
11. International Data Transfers
If you are accessing our site from outside the United States, please note that your information may be transferred to and processed in the U.S., where privacy laws may differ from those of your country.
12. Changes to This Policy
12. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted here with an updated effective date. Continued use of the site after updates constitutes your acceptance of the new terms.
13. Contact Us
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Zubler USA, LLC
Attn: Privacy Officer
130 Satellite Blvd NE, Suite E
Suwanee, GA 30024
📧 privacy@zublerusa.com
📞 770.921.2131

